These conditions govern all bookings made with The Hybrid Resi (The Hybrid Residences Ltd.) registered in England under number 13830829 whose registered office is at Ambe House, Commerce Way, Edenbridge, Kent, TN8 6ED. You accept these conditions yourself and on behalf of all members of your party whether you are booking as a guest or on behalf of others. In addition, by visiting or using our website you agree to comply with the Site Terms.

1. SUMMARY

This website is operated by Hybrid Resi, as part of The Hybrid Residences Ltd. We are a serviced accommodation providing company with properties across the UK - our mission is to become a leader in offering Sustainable Hospitality.

These Terms and Conditions describe the legal framework under which you agree to participate when placing a booking with The Hybrid Resi – Fulham or one of our Partner Properties.

You accept these conditions yourself and on behalf of all members of your party whether you are booking as a guest or on behalf of others. In addition, by visiting or using our website you agree to comply with our Website Terms and Conditions. In the event of any inconsistency between the Booking Terms and Conditions and the Site Terms and Conditions, the Booking Terms and Conditions prevail.

In brief, you agree to the following Booking Terms and Conditions when you place a booking through The Hybrid Resi:

3. A BRIEF DISCLAIMER

All the information on this contract is written in good faith, but sometimes things happen, and we can’t always guarantee its completeness and accuracy. We do not accept any liability to you or any third party for any error or omission.

The Hybrid Resi is also not liable for any direct or indirect loss resulting from your use of the information on this contract.

3.1 Details of your Booking

3.2 Special Requests

3.3 Group Bookings

4. DETAILS ABOUT YOUR BOOKING

4.1

4.2

4.3

4.4

4.5

4.6 Special Requests

4.7 Group Bookings

5. PAYMENTS

5.1 General Payment Terms

5.2 Security Deposits

5.3 Payment of additional charges

7. CHANGES BY THE GUEST

7.1 Changes

7.2 Extensions

7.3 Early Departures and Cancellations

11. LIABILITY

11.1 Our responsibility for loss or damage suffered by you if you are a consumer

11.2 Our responsibility for loss or damage suffered by you if you are a business

12. YOUR ACCOMMODATION

12.1 Arriving and Departing

12.2 Check-in

13. FACILITIES AND SERVICES

13.1 Cleaning

13.2 Maintenance

13.3 Telephone Usage

13.4 Internet / Wi-Fi access

13.5 Security

13.6 Interruption to Services

13.7 Guest Services

14. GUEST RESPONSIBILITY

14.1 Smoking

14.2 Pets

14.3 Nusaince

14.4 Age restrictions

14.5 Visitors

14.6 Damage

14.7 Cleanliness

14.8 Lost Property

14.9 Luggage storage

15. ADDITIONAL CHARGES

As a guide, additional charges include, but are not limited to:

  • Breakages, loss, or damage to the apartment or any of its contents.
  • Cleaning or specialist treatment charges where more than routine cleaning is required, or smoking has occurred: £200. Inventory and condition reports: £50. Storage of luggage. Extra bed (inflatable or rollaway £25 per night, cot £10 per night). Other services e.g., dry cleaning, laundry, extra cleaning may be available upon request. VAT and local taxes are payable on all additional charges and where the level of the additional charges is not specified in these conditions, we will charge you the actual cost together with any administration costs. Prices for additional charges may change at any time. For payment of additional charges see clause Payment of additional charges.

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