Environmental, Social and Governance (ESG)
ABOUT US
The ‘Hybrid Resi’ is a UK-based serviced accommodation company. We own and operate serviced apartments within Greater London, United Kingdom. We continue to embrace and implement ESG practices in our ongoing journey to sustainable development, climate resilience and playing our part to support future-proof hospitality businesses globally.
Hybrid Resi aims to work with suppliers who align with our values and support our goals. We expect our suppliers to adhere to all relevant legislation and to act responsibly, fairly, ethically and safely at all times. These principles form an integral part of our sourcing activities and decisions. Our Supplier Code of Conduct sets out the behaviours and high standards we expect from our third-party suppliers and their subcontractors.
ESG GOVERNANCE
Our corporate sustainability committee oversees our policies and operational controls for environmental, health, safety and social risks, and is led by the founders of the company. The Committee meets regularly to set goals, budgets, and implementation timelines and monitor progress and results.
ESG COMMITMENT
We strive to build sustainable, equitable, healthy, and diverse communities through a combination of innovative hospitality solutions and exemplary environmental, social and governance (ESG) performance. This commitment informs every aspect of our business, including how we design and build new projects, operate our portfolio, and collaborate with stakeholders.
1. ENVIRONMENT
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1.1 Overview:
1.2 Statement on Climate Change
- We are committed to driving down our energy and carbon impacts, Our sustainability program is committed to environmentally sustainable initiatives that deliver near-term efficiency, value, and health for our business, guests and community. We only work with suppliers who use sustainable raw materials.
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We require our suppliers to comply with all applicable
environmental legislation
and regulations, and encourage suppliers to have policies for effective
environmental management, participate in voluntary environmental reporting
and certification programs, and endorse environmental efforts such as:
- Reducing consumption of greenhouse gas emissions
- Reducing consumption of gas and electricity and purchasing energy from renewable sources wherever practical and possible
- Reducing consumption of natural resources and environmentally damaging products, and changing to recyclable and sustainable alternatives
- Effective waste management, targeting recyclable waste and minimising waste to landfill
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We also strive to engage with key industry players—including vendors, peers, and standard-setters—on sustainability, as preventing a climate crisis and other environmental disasters requires a large-scale transformation that we cannot achieve alone. We have become acquainted with a supplier that uses:
- Cycles instead of diesel vans for delivery - saving 10.5 tonnes of CO2.
- Sustainably designed machines, saving 744,000 litres of drinking water.
- PlanetCare filters remove 90% of the microplastics
- Partnered with Ofgem-licensed energy provider, Pozitive Energy, for green energy solutions.
- All electricity is sourced from solar, wind, and hydropower sources.
- Carbon-neutral gas supplied through Shell Energy, using carbon offsets and renewable gas certificates.
- Fuel Mix Disclosure: 100% renewable electricity.
- Achieved zero CO2 emissions and zero radioactive waste during the reporting period
1.3 Business Operations
1.4 Guest Engagement
1.5 Industry Engagement
3. GOVERNANCE
3.1 Overview
3.2 Ethics
- Our employees, including senior management, conduct themselves following the highest moral and ethical standards, informed by a robust Code of Business Conduct and Ethics. We are committed to ensuring a fair workplace for our employees as well as partners with whom we do business. We have strict policies to protect against unlawful discrimination and harassment. We have an Open-Door Policy to encourage honest and direct communication to resolve issues and concerns expeditiously.
- We expect all our suppliers to conduct business with integrity and incorporate ethical and responsible behaviour and sourcing of goods into their processes and governance, whilst complying with all relevant legislation. Suppliers will be expected to have policies in place to demonstrate robust governance.
3.3 Human Rights:
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Hybrid Resi is committed to upholding all laws
relating to the protection of human rights, including but not limited to the UN
Universal Declaration of Human Rights. In line with our Modern Slavery policy,
we are committed to preventing slavery and human trafficking from taking place
in our supply chain. We expect our suppliers and their subcontractors to:
- Prohibit human trafficking and child or forced labour, including modern slavery.
- Comply with all applicable wage and working regulations.
- Embrace diversity, fairness and inclusion in their workforce/workplace.
- Support freedom of association in line with local regulations.
- Act ethically and with integrity, and require their employees to do the same.
- Have robust policies in place that require their employees to adhere to relevant regulations and treat their employees fairly and ethically.
- Have the ability to demonstrate that robust procedures are in place to be confident that child labour, slavery or human trafficking is excluded from their supply chain.

2. SOCIAL RESPONSIBILITY
2.1 Overview
2.2 Compensation and Benefits
2.3 Culture, Engagement and Growth
3.3 Human Rights: